We provide free shipping for US only.
While we need to charge $2.99 shipping fee for the following areas:
3. Puerto Rico
Thank you for your understanding.
Orders will be shipped out within 24 business hours and arrive at your door in 3-5 days.
30-Day Hassle-Free Returns
1 Year Warranty
Hipa guarantees any products will be defect-free (material and workmanship) under normal use and service for ONE YEAR. For any manufacturing quality problems, we will offer you a replacement within one year of receipt of your original purchase.
30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you need to return a product purchased online from Hipastore.com, here is what you need to know:
Items shipped from Hipastore.com can be returned within 30 days of receipt of shipment for a full refund. (Original shipping fees are not refundable.)
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You can always contact us for any return questions at firstname.lastname@example.org.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Free Gloves for Signing Up
Exclusive for New User
· All you have to do is sign up - it’s free!
· An 100% off coupon code will be delivered right to your inbox. Don't forget to add the gloves to your cart and then apply the code!
If your engine hesitates, misfires, has rough idling instead of running smoothly, or has a sudden drop in fuel economy, that’s a direct sign that you need a new spark plug replacement. Hipa spark plugs are produced in strict compliance with OE specifications to maximize your engine performance and ensure you a season’s smooth running.
Center Electrode Material
Center Electrode Design
Ground Electrode Material
Ground Electrode Design
Choose the Right Spark Plug
Caution! Be sure to use the right spark plug! Although several different spark plugs may screw into the engine, using the incorrect one will result in performance problems and possible internal engine damage. Consult your owner’s manual or check your old spark plug for the manufacture part number and match our model fit guide for the right one you need.
Q&A on Spark Plugs
> Q: What is the function of a spark plug? A: A spark plug serves as a lighter to ignite the air-fuel mixture, creating the explosion which makes your engine produce power. A: > Q: How do I know if I need new spark plugs? An engine that hesitates, misfires, or has rough idling instead of running smoothly may be attributed to faulty spark plugs. Also, a sudden drop in fuel economy can be traced to dirty or fouled spark plugs. If the spark plugs aren’t functioning properly, it can have a negative impact on your fuel consumption. > Q: How often should spark plugs be replaced? A: The standard life of a lawn mower spark plug is 25 hours. It doesn't matter how well you take care of your lawn mower, spark plugs wear out after about a season's use. > Q: How do I choose the right spark plug?A: There are many factors to consider such as dimensions and heat range. The easiest way to identify the right spark plug is to search your model at our search bar or email your model to email@example.com for recommendations. > Q: What happens if I don't change spark plugs? A: Spark plugs will depreciate over time, so various engine issues will arise if they are not replaced. When the spark plugs do not generate an adequate spark, the combustion of the air/fuel mixture becomes incomplete, leading to loss of engine power, and in the worst-case scenario, the engine will not run. > Q: What happens if you don’t gap your spark plugs? A: If the gap on your spark plug isn’t set to the correct specification, you might get misfires or knock or see carbon build-up or excess fuel. Always check if the gap is correct.
Hipa Brand Story
How Hipa Began
While traveling in the US, I stayed with an old friend. He enjoyed maintaining his home and garden and was good at DIY. One Saturday, he wanted to mow his yard before we went to lunch but soon after I noticed he was having trouble starting his mower. After ... spending some time, he finally decided the likely culprit was that the carburetor needed replaced and grass and debris had clogged the air filter. After searching for the parts, he soon became even more frustrated and confused. He found the listings did not address the main problems, and the title and descriptions presented confused or even conflicted information. There was also often no way of determining quality or compatibility, or even an explanation of how to choose the correct part. What should have been a simple task of finding the right part was nerve wracking and time-consuming and there was often no way to verify beforehand, even the part was correct, that would also cause further delays in our already hectic lives. Inspired by this unpleasant repair ordeal, I developed an idea to offer all-in-one repair kits to simplify the process of finding the right parts. Customers can save time and money, keep their maintenance schedules timely and organized, and only perform repairs once. Hipa was born of this vision to help our customers get their job done right, the first time. How We Developed
Keeping in mind the idea that our customers want to keep their machines running like new, we have a simple business philosophy of "faster, more convenient, with a more enjoyable experience". We focus on serving the needs of homeowners, equipping them with the products and tools to find faults faster, repair with more confidence, and maintain their own machines without necessarily needing costly and time-consuming services. Our website provides a central resource to quickly find products by machine type, model number so the customers know exactly what they are getting, as well as quick and free shipping. In those rare instances when a customer does encounter more complex or difficult problems, we make it easy to connect with pros who can provide free and constructive advice. Through connecting, organizing, and sharing our experiences, we can keep all our customers’ machines running well, homes and gardens beautiful to bring them a better and more enjoyable life. Our philosophy has made Hipa a one-stop destination and the first choice of over a million US households. Looking Forward
Looking forward to the future, we are committed to the home and garden enthusiasts and to doing our part in making those wonderful experiences more enjoyable. We continue to innovate, bring exciting new products, and fasten delivery as well as learn from our customers' experiences with our parts and service, our customers are partners and friends. Whether you need replacement parts, tools, help, or anything else you need to make working in the home and garden more fun and rewarding experience, Hipa is here for you！