Shipping
Free Shipping on ALL Orders
How long does delivery take?
3-5 business days.
What countries do you ship to?
US only.
While we need to charge $2.99 shipping fee for the following areas:
1. Alaska
2. Hawaii
3. Puerto Rico
Thank you for your understanding.
Returns Policy
1 Year Warranty
Hipa guarantees any products will be defect-free (material and workmanship) under normal use and service for ONE YEAR. For any manufacturing quality problems, we will offer you a replacement within one year of receipt of your original purchase.
30-Day Returns Policy
We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return. If you need to return a product purchased online from Hipastore.com, here is what you need to know:
Items shipped from Hipastore.com can be returned within 30 days of receipt of shipment for a full refund. (Original shipping fees are not refundable.)
To start a return, you can contact us at service@hipastore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unuse