What countries do you ship to?
While we need to charge $2.99 shipping fee for the following areas:
3. Puerto Rico
Thank you for your understanding.
1 Year Warranty
Hipa guarantees any products will be defect-free (material and workmanship) under normal use and service for ONE YEAR. For any manufacturing quality problems, we will offer you a replacement within one year of receipt of your original purchase.
30-Day Returns Policy
We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return. If you need to return a product purchased online from Hipastore.com, here is what you need to know:
Items shipped from Hipastore.com can be returned within 30 days of receipt of shipment for a full refund. (Original shipping fees are not refundable.)
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You can always contact us for any return questions at email@example.com.
q. Does this item come with free shipping? a. Yes, we offer free shipping on all orders, including single-item purchases, except for Alaska, Hawaii, and Puerto Rico which have a flat rate fee of $2.99.
q. Can I enjoy a 30-day hassle-free return policy for this item? a. Sure, this item is eligible for our 30-day hassle-free return policy. Even though it may be part of a promotional offer, we guarantee its quality.
q. Is it true that this is the lowest price available? a. Yes, this is the lowest price ever offered, but this offer is limited while supplies last.
q. What is the quality of the item like? a. The item is of OEM quality and undergoes thorough quality checks before being sent out by the manufacturer. We also offer a hassle-free 30-day return policy in case of any defects.
q.If I order the wrong parts, can you help with the return process? a.We would be happy to assist you with a return in the event that you have ordered the incorrect parts. We do recommend thoroughly checking the model number, part number, and other relevant data before placing your order. If you are unsure about any of the product specifications, please feel free to contact us and we can help you confirm before making a purchase.