Shipping
Free Shipping on US Orders
How long does delivery take?
3-7 business days.
What countries do you ship to?
US , CA and Mexico, only US with free shipping.
While we need to charge $4.99 shipping fee for the following US areas:
1. Alaska
2. Hawaii
3. Puerto Rico
Thank you for your understanding.
Returns Policy
1 Year Warranty
Hipa guarantees any products will be defect-free (material and workmanship) under normal use and service for ONE YEAR. For any manufacturing quality problems, we will offer you a replacement within one year of receipt of your original purchase.
30-Day Returns Policy
We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return. If you need to return a product purchased online from Hipastore.com, here is what you need to know:
Items shipped from Hipastore.com can be returned within 30 days of receipt of shipment for a full refund. (Original shipping fees are not refundable.)
To start a return, you can contact us at service@hipastore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You can always contact us for any return questions at service@hipastore.com.
